Images

A great way to spice up e-mails is by including imagery. In an ideal setup the image always fosters the e-mails core information, therefore supporting it.

Attention: “...Image blocking affects 43% of emails...”*. Be aware of that. Many customers won’t see any images!

Images vs. GIFs
Studies show that GIF animations almost always cause negative
reactions by the recipient (distracting, annoying etc.).*
Stick to static images.

Crisp resolution
Saved in the same resolution as it is displayed:
The image looks pixelated.
Saved 2x the resolution and scaled down with CSS: The image looks crisp. Yay!

Optimize image size
File not optimized: Content loads slow.Optimized file Size: Content loads fast.*

Stick to the brand
Try to avoid stock images.Keep images on brand and unique to the product(s).

Use alt text
When the image does not load, the customer has no information at all.With a descriptive “alt-text”, the customer can at least get an idea what would have been shown.

Sources

  1. https://www.nngroup.com/articles/gif-emails/ (Study on GIF usage in e-mails)
  2. https://tinypng.com/ (PNG & JPG compression)
  3. https://squoosh.app/ (Advanced image & vector compression)